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| DreamHost Reveals $7.5 Customers Overbill | |||||
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DreamHost Reveals $7.5 Customers Overbill - 2008-01-16 There’s a fine line between humor and condescension; more than a few customers felt that hosting provider Dreamhost crossed that line today. The company overbilled nearly every customer, by a total $7.5 million dollars. The news came in the form of a blog post that featured Homer Simpson and featured such quips as “The joke is on you!” along with an apology and explanation. Basically, their billing system added a year’s worth of extra hosting charges to every single account (meaning, by the way, that Dreamhost is doing around $7.5 million in annual revenue). Many accounts were also shut down due to non-payment. The apology was clearly heart-felt and genuine, but emails to us along with many of the 250 comments to the blog post suggest that a more straightforward apology may have been in order. Coincidentally, in Dreamhost’s last monthly newsletter they talked about their new offices and joked “If your next web hosting bill from us is mysteriously tripled, now you know why.” About Dream Host Ten years is a long time in this business. We've seen competitors come and go. We've seen features explode and prices plummet. We've seen random people set up shop in our parking lot. We've seen how much customers like our sales. So we're having another one. Right now. Today. Thanks for ten wonderful years. We're here to stay. Website: http://dreamhost.com | |||||
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Datacenter Luxembourg offers infrastructure, International Internet & Telco Connectivity, Managed E-Commerce, and Housing Services. Luxembourg offers many advantages for locating your Internet or Company Servers. Apart from excellent communications links, the country has recently adopted laws absolving the server operators from responsibility for the content of data stored on these servers, while securing this data on behalf of the owners. | ||||
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